Tevalis ePOS Reviews
From £ 1.500
About Tevalis EPOS
Tevalis is one of the best ePOS solutions that work to streamline operations in the hospitality industry. Users are connected to technology tailored to serve their specific needs in business. This is a powerful system that comes as an integration of integrated software solutions. Clients can take advantage of the on-premise POS, which is powerful and caters to the current and future needs. This system is ideal for gaming, leisure and hospitality industries. Tevalis has the hardware and software capabilities to serve any size of business efficiently.
Why Choose Tevalis EPOS System
When it comes to EPOS sales, finding the perfect business software is paramount to overcome operational challenges and achieve success. Our comprehensive EPOS solution is tailor-made to enhance productivity, ensure compliance, and boost customer engagement.
EPOS solutions
Point of sale
Increase your speed of service with our powerful EPOS system, tailored to meet your specific needs.
- Streamline ordering processes with integrated payments
- Maximise efficiency and automate processes
- See a 360 view of all areas of your business
- Integrate with leading delivery platforms
- Introduce self-service kiosks and handheld ordering
- 3rd party customer ordering integrations
- Integrate with loyalty and feedback platforms
- Analyse sales trends and customer behaviour
- Automate promotions to influence customer spending habits
- Dedicated 1st Line, 2nd Line, 3rd Line Development teams
- Ongoing integrations support
- Dedicated customer care and account management
- Strategic planning for a smooth transition
- Regular product updates and releases
- Proactively identify areas of growth
- Latest hardware built for longevity
- Customisable layouts for simplified processes
- Tailored workflow to promote speed of service in all environments
TevX Handheld Ordering
TevX enables swift and easy ordering, so your customers order quicker, eat quicker and pay quicker.
- Remotely take orders with customers
- Quickly send orders to the bar and kitchen for preparation
- No additional training required!
- Restful service technology processes orders offline
- Take multiple offline orders
- Install on any IOS, Android, or Windows device
- The wireless platform removes time spent back and forth to a POS
- Order anywhere: at a table, at the bar, at the counter
- Upselling options and quick access messages make for clear and consistent orders
- Automated pop-ups for upselling
- Servers are immediately prompted to include extras
- Promotions can be applied directly
- Recall bill, error correct, add items, and more from TevX
- Easily add a discount to the order
- View product information such as allergens
- Quickly add custom messages to orders
- Seamlessly connected with the Tevalis CRM platform
- Look up loyalty members and activate loyalty programs
Kitchen Management System
Boost quality, consistency, and productivity with responsive kitchen screens.
- Tailor the system to match your kitchen structure
- Include separate screens for different prep areas
- Full training provided
- ‘Alerts’ function provides clear notifications
- Easily ‘Bump’ completed tickets off the screen
- Orders are sent immediately from the POS
- Synced with Business Analytics for reporting
- The ‘Timer’ function displays active ticket times
- ‘Flash Seconds’ feature will flash tickets after a set time
- Staff can pass orders on when their part is complete
- Orders are sent to specific screens
- Uncluttered screens help efficiency
- Fully designed ticket flow based on your needs
- Customisable visuals for ease-of-use
- Continued support after installation
- Recipe cards provide all allergen and nutritional information
- Out-of-stock products communicated to the POS
- Human error reduced as paper tickets not needed
Self-Service Kiosks
Increase sales, reduce queues, and improve customer engagement with our robust and intuitive kiosks.
- Wall-mounted, free-standing, and counter-mounted kiosk options
- Save floor space or attract attention through different styles
- Single or double-sided kiosks for further revenue intake
- Include images and graphics of your venue or dishes
- Colour and font options to match your brand
- Customers will remember their journey with your kiosks
- Tailor the kiosk’s overall design to match your branding
- Upsell algorithms can be developed to increase revenue
- Additional functions can be created to streamline operations
- Simplify the journey for increased convenience
- Include additional upsell and promotional opportunities
- Clear and flexible options
- Fast and secure payments increase customer satisfaction
- Fully automated reconciliation
- Speed of service increased
- Integrate with services such as payments, loyalty and more
- NFC scanning, thermal printing, and barcode scanning options available
- Keep administration minimal and efficiency high
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Specifications
- Fast touch screen
- Tailored layouts
- Simple maintenance
- Multiple payments
- Price and Product control
- Table management
Advantages
- Simple and easy to use interface
- Configurable promotions
- Excellent customer support
- Stock control
- Increased customer satisfaction
- Real-time reporting
Disadvantages
- The set-up is rather a daunting task
- The scanner is not fully reliable
- Tablets fail in some instances
I’m currently using Tevalis and have five systems. Initially, their customer service is very helpful, but unfortunately, once the initial setup is complete, the support becomes almost nonexistent.
The system is fully integrated and runs quickly. The customer service is exceptionally fast and responsive—I haven’t had any issues so far. Whenever I call, they promptly respond and provide solutions. The user interface is also excellent and easy for anyone to use. I would recommend this POS system over any other.
The system is incredibly user-friendly, with a sleek interface that makes an order process a breeze. Their customer support is top-notch, always quick to resolve any issues.