SpotOn POS review
From £ 25
About SpotOn
SpotOn POS is an all-in-one point of sale software that has been designed for a wide variety of businesses. It runs on different platforms and supports online payment gateways such as Paypal, Authorize.net eWAY, Stripe, and Google Checkout. This came into being after SpotOn acquired a POS know as Emagine in 2018 and has since continued to grow in leap and bounds.
SpotOn has an extensive range of touchscreen solutions, to offer that are easy to use, reliable, and affordable. The POS also has a mobile app that enables business owners to make sales while out of the store. SpotOn POS is an elegant software with multiple features that will leave you with a smile on your face every time you walk into your office or meet up with clients.
This full-featured ePOS has a screen that can be viewed from a distance. Also, it has been designed to handle complex inventory management and advanced reporting with ease. You can also track and manage employees efficiently using it. Buy SpotOn POS for your business and you will have highly advanced software to work with.
This is a full-featured durable point of sale system targeted at retail stores, restaurants, food trucks, and dispensaries. We have compiled a SpotOn POS review after conducting in-depth research on the product and its features. Let’s dive in!
Why work with SpotOn POS?
1
Simple Interface
When it comes to simplicity in an ePOS, SpotOn POS takes up the cake. The software has a user interface (UI) that is very simple and easy to understand. You can easily pick up on its functions after going through the manual once or twice. Simply put, this ePOS was designed with ease of use in mind for everyone from your cashiers to your managers.
2
Data Reporting
The reporting feature of the ePOS is also quite powerful. It allows you to get data that will have an impact on daily activities and help with making business decisions. You can get a list of all transactions done in-store including sales, refunds, adjustments, etc. The use of this software would translate to huge profits for your firm or business in no time.
3
Inventory Management
With the ePOS, you can also get a list of top-selling items in your store. This feature is very helpful when it comes to planning inventory as well as sales strategies. You would know which items are most popular and what customers prefer them over others. It would also help you decide which products need special promotions or even discontinue unpopular ones. The ePOS has seamless integration with inventory software like BarCloud, and Vend for that matter.
4
Menu Builders
The ePOS is integrated with a number of menu builders. This means that you do not have to develop your menu from scratch as the software already has them ready for you to pick from. You can also customize each menu as per the requirements of your business.
5
Mobile App
One of the main features that make this ePOS stand out is its mobile app. This lets you run sales from anywhere and at any time. It also makes inventory management easy as well since the app would send you notifications regarding stock levels. To make it even easier to use, there is an option to have semi-automated checkout using a mobile scanner, or QR code reader if one is available in your location.
SpotOn POS Pricing & Plans and our Verdict
SpotOn POS Pricing & Plans
SpotOn POS is priced based on the number of registers and also features. You will pay $25 per month with processing and $195 without processing. The price will go up as you add more registers to your ePOS setup. You can also ask for a 30-day free trial from the developers of the software before going ahead and making your investments in it.
Our Verdict
SpotOn POS is a cloud-based point of sale system that lets you manage your business easily and at the same time make it more profitable. It offers many useful features like easy inventory management, customer tracking, 24/7 support, and lots more. The price factor is somewhat is a challenge and there have been complaints of hidden fees.
It may not be the best option for restaurants that are just starting out. It also lacks some features like inventory control and report management that can come in handy for businesses with a higher volume.
Overall, this is a great tool and intuitive software also allows you to build custom menus for your establishments or even customize existing ones and use them for offline purposes as well. It is a great ePOS and you can consider the trial version before committing your funds fully.
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Specificaties
- Mobile App
- Menu Builders
- Inventory management
- Cloud storage
- 24/7 customer support
- Staff management
Advantages
- Easy to install and use
- Detailed reporting data
- Data backup and recovery features
- Touchscreen hardware features
- Excellent support
Disadvantages
- Monthly costs can add up over time
- Only works with SpotOn hardware
I really like how easy SpotOn is to use. The detailed reports provide great insights into your business, and it even includes online ordering, so no need for a third-party service. You can manage multiple restaurants from one place, and since it’s cloud-based, you can handle everything from anywhere. Plus, the back office is super simple to navigate.
I noticed there aren’t any recent reviews past 2021. I would have rated them better a few years ago, but not anymore. The support is awful now, and they’ve raised prices with hidden fees. You only get to talk to someone in the USA if you say you’re canceling, and then they suddenly offer a discount!
The reporting features really shine compared to other POS systems we’ve tried, like CAKE and NCR/Aloha. It offers tons of useful tools for tableside service restaurants, though it can be a lot to take in at first. There’s a customization option for just about everything, along with controls for delivery, multi-location management, role permissions, modifiers, and discounts. Overall, it’s much more advanced than the other systems I’ve used.
The software’s top-notch, but what really stands out is the customer support! You’ve got real folks who genuinely care about your business, crafting your menu, doing thorough reviews until it’s spot on, and then coming in to install it and stick around on your first day. When it comes to manager or back-of-house training, they’ll spend hours with you to ensure you’re up to speed. Plus, there are some fantastic extras, like the reporting app, manager app, and even social media review management!
I’ve been using SpotOn for 4 years and I’m really happy with them. Getting a cash advance was super easy. no applications or fees, just a credit check. The process is almost fully automated. Highly recommend!