Lightspeed Restaurant POS reviews
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About Lightspeed Restaurant
Lightspeed Restaurant is a robust point-of-sale (POS) system specifically designed for the unique needs of the restaurant industry. Tailored to streamline operations, enhance customer experiences, and improve efficiency, Lightspeed Restaurant offers a cloud-based platform that integrates seamlessly with various devices, including tablets and smartphones, allowing for mobility and flexibility in service.
Lightspeed Restaurant POS pricing and reviews
Lightspeed Restaurant supplies POS systems for all types of catering establishments: from star restaurants to coffee shops, pubs, fast food restaurants, etc. Looking for a POS system for your business? Lightspeed offers you the following:
- Payment Processing: Embedded payments powers insights for a seamless experience.
- Inventory Management: Track stock to the ingredient level.
- Accounting: Automate your bookkeeping to avoid errors.
- Capital: Flexible funding to finance new projects.
- Kitchen Display System: Connect your FOH and BOH teams with a KDS.
- Customer Facing Display: Create a better checkout experience.
Pricing
Essential £109/year
A smart system that lets you scale and thrive.
- Additional licence £33
- 1-15 locations
- Lightspeed Payments
- Advanced Insights
- Loyalty
- Marketplace integrations
- Online ordering
- Inventory management
- Real-time reporting
Premium £339/ year
An all-encompassing platform for growing businesses.
- Additional licence £33
- 16-500 locations
- Lightspeed Payments
- Advanced Insights
- Loyalty
- Marketplace integrations
- Online ordering
- Inventory management
- Real-time reporting
- Basic API acces
- PMS integration
Enterprise
Customise your plan to power your business.
- Software and hardware package tailored to your business needs
- Unlimited launch and consultation services
- Dedicated support team and customer succes
Service
The 24/7 support that Lightspeed offers is greatly appreciated by many users. It can be deduced from reviews that Lightspeed scores high in terms of service by offering an online help site, training sessions, white papers, webinars, blogs and telephone customer service.
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Specifications
- Order Anywhere
- Payments
- Advanced Insights
- Accounting
- Capital
Advantages
- Easy to implement
- Easy to use
- Lots of features
- Best realtime Reporting
- Access in Offline Mode
- Social Media Integration
- Customer Relationship Management
Disadvantages
- Stacked payments
- App unavailable sometimes
After exploring various POS systems for our business, we ultimately chose Lightspeed because it offered all the features we needed. We couldn’t be more satisfied with our new system—both in how seamlessly it integrated into our operations and the exceptional support provided by the Lightspeed team during the onboarding process. Our onboarding specialist, Madalyn Scarborough, exceeded our expectations, addressing all our questions and ensuring a smooth and stress-free transition to Lightspeed.
Switching to Lightspeed has been a great decision, replacing our outdated POS system. It’s made menu updates much simpler, allowed us to sync with delivery platforms seamlessly, and given our customers the option to order online. Their solution covers all our restaurant needs comprehensively.
While we’ve encountered a few minor downsides, such as longer wait times for live phone support and some price increases, we’re very satisfied with the overall service.
Everything was great until recently they penalise you for not switching to their payment processing system. We have had to leave Dojo (which was excellent). To move over to their outdated system.